Last Updated: [August 8, 2025]
This Privacy Policy applies to the DramaPop services (“DramaPop” or “Platform”), namely the DramaPop application. DramaPop is provided by Astronex Joint Stock Company (Astronex AI), a company operating under the laws of Vietnam. (“we” or “us”).
We recognize that your privacy is very important, and we are committed to protecting and respecting your personal information. This Privacy Policy explains how we collect, use, share, and otherwise process your personal data in connection with our services. This Privacy Policy applies globally, with jurisdiction-specific provisions detailed in the Supplemental Terms – Jurisdiction-Specific section. If you do not agree with this Privacy Policy, please do not use DramaPop.
THIS PRIVACY POLICY IS IMPORTANT, AND WE HOPE THAT YOU WILL TAKE THE TIME TO READ IT CAREFULLY BEFORE YOU USE DRAMAPOP.
This Privacy Policy covers the following topics:
- What Information We Collect
- How We Use Your Information
- How We Share Your Information
- How We Store and Protect Your Information
- What Are Your Rights and Choices
- How We Process Minors’ Information
- International Transfers
- Privacy Policy Updates
- How to Contact Us
- Language
- Governing Law and Dispute Resolution
- Supplemental Terms – Jurisdiction-Specific
1. What Information We Collect
1.1 Information You Provide
When you contact us (for example, for support or feedback), you may provide us with your contact information (such as email address), your user ID, and text, image, or video content related to your request. This information helps us resolve your issue more effectively. We may also collect additional information included in your correspondence with us.
1.2 Automatically Collected Information
When you use DramaPop, we automatically collect the following information:
Usage Information: We collect information about how you interact with DramaPop, including actions such as clicks, searches, follows, content saved to “My List”, and watch history. This helps us recommend content you may like and personalize your experience. We may also collect check-in history, push notification status, and how long you watch a video to support features like reward systems.
Device Information: We may collect certain information about the device you use to access DramaPop, such as your Identifier for Advertising (IDFA) on iOS devices, to help protect service security and improve performance.
Advertising-related Information: We may access your list of installed apps to deliver better ad experiences and improve targeting.
Local Storage: We may store information locally on your device using tools like data caches.
Cookies: We may use cookies and similar technologies (e.g., web beacons or pixels) to understand how you use DramaPop, analyze traffic, personalize content, provide advertising, and improve performance. These tools may also help us measure the effectiveness of advertising and recommend DramaPop on other platforms. To learn how to manage cookies, see the “What Are Your Rights and Choices” section below.
1.3 Information from Other Sources
Third-party Accounts: You may log in to DramaPop using third-party accounts like Google or Apple. When you do so, we may collect certain account details from those services (such as nickname, email address, or Apple ID) to create or log into your DramaPop account and maintain account security.
Public Sources: We may collect information about you from publicly available sources (e.g., social media or official public records).
Information from Others: We may receive your information through other users (e.g., when you are mentioned in a message, complaint, or support request submitted to us).
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Provision
- To conclude and enforce agreements with you
- To deliver, provide, and maintain the services offered through DramaPop
- To create and manage your DramaPop account and profile
2.2 Communications
- To communicate with you about your use of DramaPop, product announcements, and app updates
- To respond to your requests for support or assistance
2.3 Marketing and Advertising
- To send you marketing messages or special offers about our services through in-app inbox messages
- If you do not wish to receive such messages, you can contact us via the contact information provided in this policy
- To deliver advertisements, including targeted ads, within DramaPop
- To measure the effectiveness of advertisements and promotional campaigns
- To facilitate in-app purchases or sales on DramaPop
2.4 Improvement of Your Experience
- To personalize the content you see on DramaPop, such as suggesting dramas based on your interests
- To ensure that content is displayed in the most effective format for your device
2.5 Safety, Security, and Integrity
- To detect and combat abuse, harmful behavior, fraud, misuse, spam, or illegal activity on the platform
- To monitor and prevent security risks or technical issues that could affect DramaPop
- To protect your account and enhance the overall security and reliability of DramaPop services
2.6 Legal Compliance
- To comply with legal or regulatory obligations, including but not limited to legal proceedings, audits, investigations, or government requests
- To address scenarios such as mergers, acquisitions, asset transfers, insolvency, restructuring, or liquidation
2.7 Technology Development and Research
- To train and improve our technology and algorithms
- To analyze usage data and generate statistics for improving DramaPop’s performance, content, and features
3. How We Share Your Information
We do not share your personal information except as described in this Privacy Policy. We may share your information in one or more of the following circumstances:
3.1 Sharing with Your Consent
We may share your information with third parties when you give us your consent or at your direction.
3.2 Sharing with Business Partners
Some services offered through DramaPop are provided in partnership with third parties. You agree that we may share necessary personal information with these partners for the purposes outlined in this Privacy Policy.
- Social networks: If you choose to register or log in using a social media account (such as Google, Apple, or Facebook), we may share basic information (e.g., nickname, avatar) with the relevant platform.
- Service providers: We engage third-party providers to perform various services, including analytics, IT support, email delivery, customer service, and fraud detection. These providers may access your personal information solely for purposes of performing services on our behalf.
- Advertising partners: For instance, we may share certain information, such as the list of installed applications on your device, with advertising platforms (e.g., AdMob) for better ad targeting and performance.
- Third-party SDK providers: DramaPop may include SDKs or other integrations from third parties. If you use services provided via such SDKs, your information may be directly collected and processed by those third parties under their own privacy policies. While we conduct due diligence and require legal compliance from our partners, we recommend reviewing each provider’s privacy policy before interacting with their features.
Below are key third-party SDKs used in DramaPop:
| SDK Provider | Link | Purpose |
|---|---|---|
| Pangle SDK | https://www.pangleglobal.com/privacy | Provides short drama content |
| Google Firebase SDK | https://firebase.google.com/support/privacy | Used for analytics, performance monitoring, crash reporting, and sending push notifications |
If you encounter risks related to any SDKs, we recommend you stop using the related functionality and contact us immediately.
3.3 Sharing in the Event of Business Transactions
If we are involved in a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or other similar business transaction, your information may be transferred as part of that process. In such cases, we will ensure the receiving party complies with the commitments outlined in this Privacy Policy.
3.4 Sharing for Legal Reasons
We may disclose your personal information to law enforcement, regulators, courts, or other authorities where required by applicable law or to comply with legal obligations.
We may also share your information where reasonably necessary to:
- Comply with legal proceedings or enforce our Terms of Service
- Investigate potential violations of our policies
- Protect our rights, safety, or property, as well as those of users or the public
- Detect, prevent, or address fraud, security, or technical issues
4. How We Store and Protect Your Information
4.1 How We Store Your Information
4.1.1 Location
Your personal information collected through DramaPop is currently stored on servers located in Singapore. You acknowledge and agree that, in accordance with this Privacy Policy and applicable laws, we may transmit and store your information in such locations.
Although privacy protection standards may differ between jurisdictions, we are committed to protecting your personal data with strict security measures, and we will take all reasonable efforts to prevent unauthorized access or disclosure.
As stated in this Privacy Policy, we may share your personal data with third parties located outside of Singapore. Any such transfer will only be conducted in compliance with applicable data protection laws.
4.1.2 Retention Period
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, enforce our agreements, and resolve disputes.
Retention duration may vary depending on the nature of the data, its usage, and legal requirements.
When the retention period ends, we will either delete or anonymize your information, unless otherwise required by applicable laws or regulations.
4.2 How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information. These include, but are not limited to, encryption, access control, data masking, and regular audits. While we strive to protect your information, no method of transmission or storage is 100% secure. By using DramaPop, you acknowledge and accept this risk.
4.2.1 Technical Measures
- Encryption during data transmission using secure protocols
- Layered and classified data storage systems
- Access control with identity verification and multi-factor authentication
- Real-time monitoring of data processing and audit trails to prevent unauthorized access or use
4.2.2 Management Measures
- Establishing a dedicated team responsible for data privacy and protection
- Implementing internal data access policies to restrict employee access
- Conducting regular security training for staff
- Limiting physical access to data storage locations
5. What Are Your Rights and Choice
Under applicable data protection laws, you have the following rights regarding your personal information:
- The right to access your personal data
- The right to rectify or update your personal data
- The right to delete your personal data
- The right to withdraw consent
- The right to opt out of notifications
- The right to manage personalized content
- The right to request a copy of your data
- The right to restrict or object to data processing
To exercise any of these rights, please contact us via the email provided in this Privacy Policy. Upon verifying your identity, we will respond within a reasonable timeframe or as required by law.
You may also access and manage some of your data directly within the DramaPop application:
Access your personal information
- Go to Profile to view your user ID, nickname, and profile photo
- View saved content in My List, watch history in Profile → Watch History, and transactions or rewards in Profile → My Wallet
Copy your personal information
- Your user ID can be copied from your Profile page
Delete your personal information
- Delete watch history via Profile → Watch History
- Remove saved content from My List
- Delete your entire account via Profile → Settings → Account Deletion
- Clear cache via Profile → Settings → Clear Cache
Withdraw your consent
- Revoke permissions (e.g., camera or location access) by adjusting settings in your device preferences
6. How We Process Minors’ Information
DramaPop is not intended for children under the age of 13 or the minimum age as defined under applicable laws in your jurisdiction (“Minimum Age”). We do not knowingly collect personal information from individuals under the Minimum Age. If you are under the Minimum Age, please do not use DramaPop or submit any personal information to us.
If you believe we may have collected personal information of someone under the Minimum Age, please contact us using the information provided in the “How to Contact Us” section. We will take immediate steps to delete such data and terminate any associated account.
If you are above the Minimum Age but still under the age of majority according to your local laws, you may only use DramaPop under the supervision and consent of a parent or legal guardian. In such cases, you must review this Privacy Policy together with your guardian. Your use of the service implies that both you and your guardian consent to this Privacy Policy.
7. International Transfers
To provide services effectively, we may transfer your personal information to our partners or service providers located outside your jurisdiction. These transfers will always comply with applicable data protection laws in your region.
Other jurisdictions may have data protection standards that differ from those in your own country. However, we will take all reasonable and appropriate steps to protect your information as described in this Privacy Policy, and in accordance with applicable laws and regulations.
8. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. When we do, the updated policy will be posted here, along with the revised “Last Updated” date at the top of the document.
For significant changes that may affect your rights, we will inform you in advance through appropriate means (such as in-app notifications, pop-ups, or emails). If required by law, we will obtain your consent before implementing changes.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
9. How to Contact Us
If you have any questions, comments, complaints, or requests regarding this Privacy Policy or any privacy-related matters, you may contact us via the following:
- In-app feedback: Go to Profile → Help & Feedback in the DramaPop application
- Email: aso.astronex@gmail.com
- Website: https://astronex.ai
Upon receiving your inquiry, and after verifying your identity if needed, we will respond as soon as possible and within the time frame required by applicable law.
You also have the right to file a complaint with your local data protection authority, where applicable.
10. Language
This Privacy Policy is written in English and may be made available in other languages for convenience. In the event of any discrepancies between translated versions and the English version, the English version shall prevail.
11. Governing Law and Dispute Resolution
This Privacy Policy is governed by and shall be interpreted in accordance with the laws of Vietnam, without regard to conflict of law principles.
Any disputes related to this Privacy Policy will be resolved in accordance with the DramaPop Terms of Service and applicable local dispute resolution mechanisms.
12. Supplemental Terms – Jurisdiction-Specific
In the event of any conflict between the provisions of this section and the rest of the Privacy Policy, the provisions of this section shall prevail in relation to users located in the specified jurisdictions.
12.1 Additional Notice for California Residents
This section applies to California residents as defined by the California Consumer Privacy Act of 2018 (CCPA).
12.1.1 Collection and Disclosure of Personal Information
In the past 12 months, we have collected and disclosed the types of personal information described in Section 1: What Information We Collect and shared them as described in Section 3: How We Share Your Information, for the purposes listed in Section 2: How We Use Your Information.
Below is a summary of the categories of personal information as defined by the CCPA:
| Category under CCPA | Source |
|---|---|
| Identifiers (e.g. email, account name) | Provided by user or third-party login |
| Commercial information (e.g. watch history, reward records) | Automatically collected |
| Internet or electronic activity (e.g. interactions, search, watch data) | Automatically collected |
| Audio, visual, or similar information | Provided by user when contacting us |
| Sensitive personal information (e.g. login credentials) | From login services |
| Inference data (e.g. preferences, interests) | Derived from usage patterns |
We do not knowingly collect information from individuals under 16 years of age.
12.1.2 Sale or Sharing of Personal Information
In the past 12 months, we have not sold or shared personal information as defined under the CCPA. If this changes, you will be given clear notice and the opportunity to opt out.
12.1.3 Your California Rights
California residents may exercise the following rights:
- Right to know what data is collected and how it’s used
- Right to delete personal information (with exceptions)
- Right to correct inaccurate personal data
- Right to opt-out of sale or sharing (not applicable as we do not sell or share)
- Right to limit use of sensitive personal data
- Right to non-discrimination for exercising your privacy rights
12.1.4 How to Exercise Your Rights
To exercise your rights, follow the instructions in Section 5: What Are Your Rights and Choices. You may make a verifiable request up to twice in a 12-month period.
If an authorized agent makes a request on your behalf, we may require proof of your written authorization or power of attorney.
Requests will be fulfilled within 45 days (or up to 90 days with notice of extension). Requests to limit use of sensitive personal data will be honored within 15 business days.
12.2 Additional Notice for European Economic Area (EEA) Residents
This section applies to individuals located in the EEA under the General Data Protection Regulation (GDPR).
12.2.1 Data Controller and Representative
- Controller: Astronex Joint Stock Company (Astronex AI)
- Website: https://astronex.ai
- Email: aso.astronex@gmail.com
Astronex currently does not have a GDPR Article 27 representative in the EU. If this changes, we will update this section accordingly.
12.2.2 Legal Bases for Processing
We process your data under the following legal bases:
- Consent: When you give us permission (e.g. for notifications)
- Contractual necessity: To provide services under our Terms of Service
- Legitimate interests: To improve services, ensure security, and perform analytics
- Legal obligation: To comply with applicable laws
- Vital interests or public interest: In limited cases, such as legal or safety issues
12.2.3 Your GDPR Rights
You have the following rights under GDPR:
- Access to your personal information
- Rectification of inaccurate or incomplete data
- Withdraw consent at any time (without affecting prior lawful processing)
- Erasure (“right to be forgotten”) under certain conditions
- Restrict processing in specific situations
- Data portability (structured, machine-readable format)
- Object to processing, including for direct marketing
- Lodge a complaint with your local data protection authority
You may exercise these rights through the methods described in Section 5.
12.2.4 International Transfers
We may transfer your personal information outside the EEA. Such transfers will be protected by:
- Adequacy decisions from the European Commission, or
- Standard Contractual Clauses (SCCs) or similar legal safeguards, as permitted under GDPR